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Job Summary

Provide core procurement management for Services-based spend to achieve budget objectives, supplier diversity goals, and on?€'time service delivery. This role partners closely with business units to manage service contracts, Statements of Work (SOWs), and service providers, with a focus on total cost of ownership, performance outcomes, and risk management.

This role is service?€'oriented and not focused on commodities or materials procurement. Candidates must have demonstrated experience procuring and managing services rather than physical goods.

Key Accountabilities

Lead company procurement processes for service-based engagements, ensuring quality, cost effectiveness, compliance, and on-time delivery from service providers

Represent the company in service supplier relationships, including negotiations of SOWs, master service agreements (MSAs), commercial terms, and ongoing contract administration

Manage total cost of ownership for services, including labor models, performance metrics, service outcomes, and risk—not just acquisition cost

Support Supply Chain leaders, Strategic Category Managers, and business unit partners in developing and executing services procurement strategies

Provide mentoring and direction to procurement staff related to services sourcing, service contracts, and service governance

Provide day-to-day procurement operations for service engagements, including preparing recommendations, securing approvals, managing contract changes, and issuing service-related change orders

Support contract strategies established by Strategic Category Managers and cross-functional teams, with a primary focus on services categories

Write, review, and negotiate service agreements, including SOWs, SLAs, amendments, and renewals

Interface with Contract Administration, Legal, and Risk Management to ensure service contracts comply with applicable terms, conditions, and risk requirements

Evaluate supplier/service provider performance and support continuous improvement initiatives

Respond to urgent or critical service needs and perform expediting functions, as required

Work with Business Units, Suppliers, and Accounts Payable to facilitate invoice resolution and service-related dispute resolution

Support DTE and Supply Chain Management goals, metrics, policies, and procedures

Understands and supports SPM processes and objectives

Minimum Education & Experience Requirements

Bachelor’s degree

Minimum 3 years of experience in supply chain or procurement, with demonstrated focus on Services procurement

Other Qualifications 

Preferred

Degree in Business, Supply Chain Management, Engineering, or Economics

Prior procurement experience supporting service-intensive environments, such as:

Professional services

EPC or contractor services

Engineering, construction, or maintenance services

Managed or labor-based service contracts

Experience supporting Solar or Renewable Energy services (e.g., EPCs, construction services, O&M services)

Yellow / Green / Black Belt certification

Other Requirements

Strong interpersonal, communication, and presentation skills

Intermediate proficiency in Microsoft Excel, PowerPoint, and Word

Demonstrated ability to manage multi?€'million?€'dollar service contracts, meet deadlines, prioritize work independently, and consistently deliver positive business unit feedback

Strong negotiation and contract-writing skills, including:

 Independently negotiating service agreements and SOWs

                Drafting and reviewing service terms and conditions

Building collaborative relationships with business unit partners and service providers

Reviewing peers’ service contracts for compliance with company requirements

Demonstrated understanding of risk management in services procurement, including liability, performance risk, and contractual tradeoffs

Ability to analyze value beyond price, including capacity, scalability, service quality, and performance outcomes

Demonstrated understanding of business needs and enterprise impact through participation in business unit meetings and service planning discussions

Proven application of continuous improvement tools, systems, and processes

Experience working directly with EPC contractors and service providers, particularly in solar or renewable services environments

Experience limited primarily to commodities, materials, catalog buying, or transactional purchasing is not sufficient for this role.