Career Center

Palo Alto Networks is a revolutionary and dynamic company creating next generation enterprise security products. If you are a motivated, intelligent, creative, and hardworking individual who wants to contribute and make a difference, this job is for you!

Palo Alto Networks Customer Service Lab team is hiring a Lab Systems Administrator!

Qualified candidates will be proficient in Advanced Network Administration skills, VMWare, Linux, and Windows administration.

You must be self-motivated, articulate and organized. 

You have a talent for finding and resolving issues before they become larger problems. 

Prefer candidates with experience in a support or engineering network lab environment. 

Experience with Spirent Velocity lab automation platform a plus.

Responsibilities:

Typical job responsibilities will include:

· Implementation and management of Lab Automation utilizing Spirent Velocity platform.

· Build and maintain a VMware ESXi environment using clusters, resource pools and shared storage.

· Training and assisting users with lab systems, tools, and processes.

· Assisting users with building and provisioning virtual machine guests in Windows, Linux.

· Monitoring and maintaining lab network to ensure reliable operation.

· Designing and implementing tools to mitigate network outages.

· Creating dashboards and tools to monitor server and network environments.

· Updating and patching systems to maintain a secure operating environment.

· Implement LDAP/Active Directory for user authentication to lab services.

· Enable remote access to lab services for end users via SSL VPN and RDP/VNC/View Client.

· Maintaining and deploying network testing tools, such as TCP Replay, IXIA, and Spirent.

· Managing and administering multiple Cloud Services offerings · Documentation of new process and procedures for the lab.

· Automation script development using Python scripting, based on user requirements.

· Physical rack and stacking of new equipment in the lab.

· Physical cabling connection for lab infrastructure and customer replication requests · Keeping the lab clean, organized, and presentable.

· Monthly New Hire Onboard Training

Skills:

· Understanding of TCP/IP stack

· Understanding on Layer2 networking, (STP, LACP, MCLAG/VCP, vlan trunking etc)

· Understanding on Routing protocols (RIP, OSPF, BGP etc)

· Troubleshooting skills on network outages.

· Working experience on Firewalls is a plus.

· Handson experience on Cisco and Arista switches is a plus.

· Understanding of Vmware networking (DvSwitches and standard switch)

· knowledge of best practices around management, control, and monitoring of server infrastructure

· Windows and VMware administration experience.

· Scripting and automation skills, emphasis on Python.

· Knowledge of common network protocols such as TCP/IP, UDP, Dynamic Routing Protocols, VLAN, SSH/SCP/SFTP, iSCSI, DNS, NFS, LDAP, SIFS, SMTP, SNMP.

· Experience with TCP Replay, IXIA, Breaking Point, Spirent Test Center, and Spirent Avalanche a plus.

· Experience with TCL scripting a plus.

· Experience managing CENTOS, Ubuntu, or other Linux distributions.

· A good understanding of Roles and Permissions for multiple Cloud Services

· Good documentation skills.

Requirements:

· 3-5 years' experience working as a Lab Tech or Lab Admin

· College Degree or Cisco / VMware Certification