Communications Specialist, Internal Communications, Retail
Location: Cupertino, CAPosted On: 04/26/2024
Requirement Code: 68038
Requirement Detail
We are looking for a Communications
Specialist for our Internal Communications team for Retail.
You will join us at a time when we are designing the future of how we communicate and connect with our Retail Store, Retail Customer Care (RCC), and Retail Support employees globally.
Key Qualifications
• 5-7 years experience in digital media, developing and presenting communication plans and strategies, and working in a writer or editor capacity.
• Proven ability to manage multiple projects across a wide range of stakeholders.
• Excellent partner management skills and demonstrated ability to grow internal relationships, while driving alignment towards a common goal.
• Tech-savvy, familiarity with OS and iOS, and comfortable with navigating web-publishing systems to produce high quality communications.
• Excellent writing skills that can deliver clear messages that motivate behavior change while meeting business goals.
• Proven ability to work as a member of a team, and maintain positivity and composure under pressure.
• Exceptional attention to detail, and ability to prioritize key work in a fast-paced environment.
• Experience working with international teams, and demonstrated empathy for regional needs and preferences.
• Solid understanding and grounding in U.S. English style, usage, grammar, and punctuation.
Description
Communications Specialists work at the intersection of many disciplines in our Retail, and are a key player in shaping the narrative and actions to support our field teams.
• Synthesize large amounts of information into key insights that are compelling.
• Produce concise briefs and clear, well-written communications under tight deadlines.
• Work with multiple business partners to connect the dots and develop thoughtful, smart, and creatively-driven engagement strategies for various roles and regions.
• Inform and influence communication plans across the Retail organization by leveraging your knowledge of the audience needs and business acumen.
• Help build out an operational planning process, analyze content metrics and influence editorial standards.
Education & Experience
BA/BS in Marketing, Corporate Communications, Public Relations, Editorial Writing or related field preferred.