Career Center

The Science and Engineering Quad seeks an Operations and Services Assistant. The SEQ Operations and Services Assistant reports to the SEQ Services Manager.

The SEQ is an integrated complex of four buildings designed to advance world changing research and teaching at the intersection of disciplines. This is a front-line, highly visible position, helping to maintain the facilities and ensure that they are ready to receive faculty, staff, students and guests. The facilities include 56 conference/meeting rooms, 14 event spaces, plus various open community spaces.
The SEQ Operations and Services Assistant provides excellent customer service and works as part of a collaborative team, with minimal supervision ‘in the field’ with set daily and ad-hoc tasks. We are looking for someone who will take ownership of, and develop a sense of pride in the community and facilities, and will be pro-active, professional and enthusiastic.

JOB DETAILS
o Conference/meeting room concierge: comprehensive conference room support:
Maintain inventory of whiteboard pens, erasers, cleaners, and order and restock as needed.
Reset furniture into default layouts. Locate missing furniture, label chairs. Requires position holder to develop knowledge of default layouts for several rooms across the SEQ.
Proactively test AV equipment to check it is in order; maintain inventory of, order and replace cables as necessary, report problems to SEQ management and follow up on correction. AV troubleshooting, temporary workarounds.
Monitor condition of entire room and report problems.
Constant walking, on-the-ground position.
o General administration:
Place orders for purchasing, submit work orders, prepare meeting materials: photocopying, collating, kitchen coffee and tea supplies for daily stocking.
Check photocopier machines for paper and staples, replace as necessary, basic troubleshooting, escalate problems as necessary.
o Mail room sorting:
Sort mail, tidy mailrooms, inform building occupants of deliveries via phone calls, email or in-person.

o Contact for on-site contractors:
On-site contact for AV contractors when on campus for conference room repairs. Contact building managers for larger lab deliveries via duty phone.

Requirements:
Experience: 2-3 years admin work, general customer service, AV support.
Abilities and Tasks Required: Constant walking and reaching, Google spreadsheet experience, MS Outlook, comfortable with detailed, repetitive tasks. Ability to use online purchasing and scheduling software.

Compensation: 25-27.41 Hourly W2