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Automation and QA Lab Manager - AppleCare Diagnostics & Repair Engineering

Location: Sunnyvale, CA
Posted On: 02/20/2024
Requirement Code: 66994
Requirement Detail

Job Summary: 
The Diagnostics and Repair Systems team is seeking candidates with a strong
lab management background to assist us in managing our growing fleet of hardware
and lab space. You'll be responsible for all aspects of the team's lab operations from
ensuring inventory and tracking of all lab devices, ensuring test systems remain online,
keeping track of consumables, organizing spaces to increase the team's efficiency and
help setup new equipment and lab space to help with project expansions.
This role is located in Sunnyvale and requires to be onsite. 

 
Job Duties and responsibilities: 
• Own the coordination of lab space allocation, layout, communication and expansion. 
• Manage lab inventory of devices, parts, test equipment and other supplies. Create and
maintain the parts store and device storage for long term storage.
• Create and follow process for tracking use of all lab devices as well as consumables.
• Conduct regular inventory audit, verify device locations and inventory cycle counts for
all SCV labs and remotely administer for lab outside of SCV.
• Manage regular check-ins, tracking and proper storage of inventory in locked and
controlled locations. Manage lifecycle of units and parts, including proper disposal at
end of life.
• Establish protocols for use of inventory and test devices for consistency across line of
businesses, design and develop organizational policies relevant to regulatory safety,
security and lab operations and gain agreement with LOB QA leads and managers.
• Partner with QA and System teams to plan and procure lab consumables, modules
and test devices. 
• Run the automated test scripts as provided, collect test data and populate results in
various dashboards.
• Setup up automation test racks and draft lab layouts considering test station
requirements, equipment size, access requirements, network, utilities, safety, and
ergonomics.
• Layout and maintain local equipment on Automation rack with a proper inventory
tagging mechanism to account for each piece of equipment including cables, flash
drives,  monitors, keyboard, mice, power supplies, etc. 
• Coordinate with facilities team for any lab upgrades necessary to expand and maintain
lab operation such as but not limited to  network upgrades, or maintenance, privacy
curtains, test benches, office furnitures, lab clean up and any other facilities upgrades.
Create schedule and communicate schedule of activities with the team.
• Manage proper disposal of electronic waste, recycle material including cardboard
boxes, crates and pallet waste in accordance with Apple EH&S and NPS policies.
• Coordinate deliveries with mail room, internal and external delivery partners as
needed. Pick up devices from mail center and transfer of devices locally in SCV bldgs
as needed.

 
Key Qualifications: 
• Networking fundamentals
• Experience working and expertise using Mac OS 
• Able to work with Excel, create pivots tables
• basic search and look up in the large databases, excel tables
• Experience working with automated testing 
• Programming experience in Ansible/AWX, Splunk, Python, Bash will be preferred
• Able to lift heavy weights up to 30-50 lbs

 
Education & Experience: 
• Bachelor's Degree or equivalent work experience preferred 
• 3~~@~~ years of prior lab management
• Understanding of Unit, Functional, System, Performance, Technical and Operational
testing and the tools utilized.


Compensation: 35-40 Hourly W2