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We seek an experienced Business Operations Project Manager to support payment operations for Our services platform including: App Store, Music, Cloud, TV, Movies, etc.

Payment methods we oversee include:  Pay, credit/debit cards, digital wallets, direct online banking, gift card and store credit, etc. This is a fast-growing environment in support of a broad range of products, partners and geographies.

In this role, you will be responsible for areas including, but not limited to:

Providing day to day operational support including:

Communications to both internal cross-functional teams and external partners

Tracking test and production issues and collaborating with internal engineering teams as well as external partners to analyze, triage and resolve the issue

Managing end-to-end testing execution for payments projects and providing regular progress status reporting to business leadership

Supporting other operational PMs on the team with program management and project documentation

Monitoring partner performance in the production environment and providing alerting & status reporting to business teams

You must also have high level understanding ad experience with common transactional, finance and reporting flows & systems, and a proven ability to influence and collaborate across all levels of a complex organization.

Key Qualifications:

Comprehension of how credit card, digital wallets and other alternative payment types function and the nuances of each

Knowledge of risk and compliance controls used in the payments industry.  Self-motivated and dedicated, with demonstrated analytical, creative and critical thinking capabilities

Strong communication and presentation skills, written and verbal, to all levels of an organization

Strong collaborative skills

Ability to work with ambiguity and flexibility to adapt to evolving business requirements

Strong and exacting attention to details

Experience with operations support and/or project management