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Hybrid Role: Must be able to come on-site periodically and reside a commutable distance from the assigned work location.

Job Summary

Provides data collection and analysis to support marketing and other operational plans and metrics to meet program targets. Support customer satisfaction efforts and apply continuous improvement principles in day-to-day work.

Key Accountabilities

• Provides support for high performing sales channel to increase knowledge and sales.

• Assists in creation and execution of learning, development and coaching within sales channels.

• Gathers data, performs statistical and numerical analysis to understand customer needs, identify revenue generation opportunities and support marketing and improvement plans.

• Analyzes documents and maintains files of customer, project and campaign information including goals and results.

• Accesses customer systems to produce reports to support principal level employees and leaders.

• Completes projects as assigned by principal level employees and leaders.

• Provides data needed for the preparation of internal and external presentations.

• Uses continuous improvement tools to identify defects and improve processes .

Minimum Education & Experience Requirements

• Bachelor's degree in business, Economics, Marketing, or related discipline (verification of degree receipt will be required prior to starting in this job)

• Other Qualifications Preferred:

• Experience with project management, training, and ability to collect and analyze data in a collaborative team environment.

• Effective verbal and written communication skills, including individuals at all levels, inside and outside the Company.

• Proficiency in the following software applications sufficient to apply/support them with minimal instruction or guidance: Microsoft Office Suite (Word, Excel and PowerPoint). This level of proficiency is typically attainable through 3~~@~~ year(s) of substantive experience with these applications.

• Flexibility and the ability to work with shifting priorities; embrace new/evolving responsibilities.

• Ability to quickly learn new systems and tools.

Additional Information

Incumbents may engage in all or some combination of the activities and accountabilities and utilize a variety of the competencies cited in this description depending upon the organization and role to which they are assigned. This description is intended to describe the general nature and level of work performed by incumbents in this job. It is not intended as an all-inclusive list of accountabilities or responsibilities, nor is it intended to limit the rights of supervisors or management representatives to assign, direct and control the work of employees under their supervision.