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Job Description:

As the Program Manager, WW Business Process Re-Engineering within the Worldwide Business Process Engineering organization, you will work with a globally dispersed cross-functional team to lead resources, prepare appropriate documentation based on the project size, delegate tasks to team members, effectively and clearly communicate project status, manage project risk, monitor the change readiness of the business as well as conduct post implementation audit reviews. You will oversee all aspects of project information including timelines, budgets, resource allocation, scope and definition, and provide oversight of a global portfolio of projects.

Key Qualifications:

Proven track record of leading strategic projects combined with the ability to execute at tactical project-level activities and tasks.

Broad supply chain management exposure with expertise in a specific area to include logistics, fulfillment, retail or Supply Chain Operations. Experience driving supply chain process improvement or advanced planning system implementation projects is desired.

Experience planning, managing, delivering medium (6-8 month) to large (8-12 month) projects.

Proven ability to manage to deadlines and meet cost constraints.

Proficient at managing multiple efforts simultaneously in a global company. Excellent communication across project and management teams.

Excellent leadership skills that enhance project team effectiveness. Excellent organizational and documentation skills.

Proficient knowledge of the systems implementation and development life cycles.  Proficient in business process flow diagramming.

Ability to facilitate Brainstorming sessions to gather requirements.

Ability to perform robust business process analysis and recommend solution. Literacy with MS Word, MS Excel, and basic project planning tools.

Job Description:

The candidate must have the ability to manage medium to large size, global cross- functional projects.

The candidate will also be responsible for leading and identifying business process re-engineering opportunities.

We are seeking an experienced people manager to manage complex, global initiatives

Essential Duties and Responsibilities:

1. Serve as liaison to Operation teams to develop systems solutions (requirements,

user testing, etc.) to support Retail Fulfillment Operations (RFO) programs. Partners with key cross-functional partners to solicit customer and associate feedback to identify program improvement opportunities for implementation

2. Act as a liaison between the business teams and IS&T (Information Systems and Technology or our IT organization) to ensure that the business requirements are complete and met by the proposed technology solutions

3. Drives the design, development, implementation and management of RFO solutions for Customer

4. Work with business leads to define and manage business process and technology roadmaps in support of long-term divisional strategies

5. Manage change. Implement new ideas effectively within our culture. Influence decisions and change management through collaboration, leadership and a customer- focused approach

6. Develop and maintain key project governance documentation to ensure the proper amount of structure is applied to enable project success

7. Gather and synthesize detailed, global business requirements and design specifications

8. Facilitate project-related testing, roll-out, and post-mortem work

9. Provide timely updates and elevate critical risks to project, management and senior-executive teams

Education:

Bachelors degree required, MBA is desired