Career Center

Essential Functions:

• Design, develop, and create test documentation for computer systems or programs based on business, client, and functional requirements
• Understanding and ability to traverse the testing life cycle (TLC)
• Strong understanding of backend computer system infrastructure and program design
• Troubleshoot technical systems or software issues experienced during testing and exercise independent judgment and discretion to determine strong solutions
• Create, analyze, manage, and triage system or software defects
• Identify data requirements for a computer system or software testing
• Demonstrated skill in computer system and software testing requirements
• Ability to execute manual and automated test cases
• Manage client SIMs for system and software testing purposes
• Management of client devices for testing purposes
• Accurately archive all test documentation on Denali and client SharePoint sites
• Proficient use of JIRA, Rally, and/or Quality Center for test case management, creation, and execution
• Monitor testing progress, provide hourly, daily, and weekly status reporting, and escalate issues as needed
• Ensure reporting and testing meets established client processes and procedures
• Communicate and interact with all levels of staff to coordinate project deliverables, including leading meetings and ensuring timely delivery of status reports
• Managing, mentoring, and training assigned QA Testers
• Ability to perform international or domestic roaming testing
• Ability to work nights or weekends to meet client or project requirements
• Strong attention to detail, multi-tasker, and ability to follow written and verbal instructions
• Conduct lessons learned post-deployment
• Other duties and tasks as assigned by QA Manager

Required Education and Experience:

• High School diploma or general equivalent           
• QA Test Lead - 1-5 years of lead experience
• 5+ years of test and/or QA experience

Qualifications:

• Bachelor's Degree preferred
• Possess a high degree of theoretical knowledge and understanding of computer systems, programming, and software testing
• ITQSB Qualified
• Demonstrated experience with client-server systems and understanding of technical issues that may arise in testing environments
• Strong understanding of common Systems Development Lifecycle (SDLC) methodologies, including Waterfall and Agile/SCRUM
• Assess and articulate testing needs for applications/projects quickly and clearly
• Ability to work independently and make sound discretionary judgments
• Ability to analyze and solve complex problems quickly and creatively
• Excellent oral, written, and interpersonal communication skills. Additionally, the role requires a proven ability to read and understand test requirements and list-out the logical testing path
• Self-motivated and team player
• Ability to learn quickly and handle multiple tasks and priorities in a dynamic environment
• Ability to collaborate with team members and client to meet project deadlines and milestones
• Ability to create a Level of Effort (LOE) based on requirements and resources
• Experience managing multiple resources on projects
• Ability to lead team members effectively to drive solutions
• Adapt easily to shifting priorities, process changes, and/or schedule changes
• Effectively facilitate meetings with project team members, various business groups, and senior leadership