Career Center

The Senior Project Manager will be responsible for taking consulting engagements that are of medium/high complexity with up to $1M in revenue from initiation to close out. The Senior project manager will adhere to the Professional Services (PS) Project Management Organization (PMO) methodology and deliver these engagements to mutually agreed upon scope, schedule, and budget within the parameters of the overall account strategy. This role provides the single point of contact/accountability for the project responsible for project planning, managing work activities, project financials, communication, status reporting, risk management, and change management. 

The senior project manager is expected to bring technical knowledge of large scale Data Center (DC) modernization, IT transformation, Hybrid cloud, Intra/Inter DC Virtual Machine (VM) migration projects, infrastructure and Operations, and deep functional domain knowledge as well as solid project management skills to work collaboratively with the customer resources and the project team to deliver results. Success criteria/metrics for this role will include:

• Project delivery - Delivering to mutually agreed upon scope, schedule, and financial parameters (project profitability) 
• Billable utilization – 70%
• Customer satisfaction – as measured by post-project completion survey
• Commitment to consulting delivery
• Being an accountable leader and trusted advisor to the customer, to PS delivery
• Provides value beyond simply managing the administrative aspects of the project 
• Works with accounts teams and Services Sales to build relationships and provide business intelligence on client operations and decisions
• Providing thought leadership to enhance the quality of customer relationships

Responsibilities: 

• Plan, coordinate, track, and manage project(s) to successful completion
• Develop and maintain project plans, including charter, scope, work breakdown structures, estimates, resource plans, budget, task dependencies, schedule, open issues, and risk assessment, management, and mitigation plans across multiple work streams
• Work with the PMO, resource managers, technical staff, and business subject matter experts to orchestrate project deliverables to ensure they are planned/executed in alignment with the overall program/project strategy and plan
• Define and manage overall project risks and take corrective action in a proactive manner to mitigate those risks
• Direct and monitor work efforts daily, identify resource needs, perform quality review, and escalate functional, quality, cost, resource, scope, and timeline issues appropriately
• Provide clear and timely communication regarding the status of the project. Including, but not limited to, schedule, budget, progress to date, risks, milestones to relevant stakeholders and sponsors
• Follow the project management methodology and ensure that projects adhere to the defined methodology and stage gate process 
• Engage with Sales and Account teams to identify/drive account growth opportunities
• Drive continuous improvement of project processes – methodology, templates, best practices etc. based on lessons learned from projects