Career Center

Customer Experience Specialist

Location: Clackamas, OR
Posted On: 07/19/2021
Requirement Code: 47981
Requirement Detail

Required :

  • 3+ years of customer success, customer support, or equivalent experience
  • 2+ years working with software-as-a-service (SaaS) applications
  • Experience working with enterprise level clients
  • Ability to work independently, problem-solve, meet deadlines, analyze metrics, and excel in a fast-paced environment
  • Strong interpersonal skills with the ability to achieve consensus and drive results
  • Customer-centric orientation
  • Detail-oriented with exceptional communication and project management skills
  • Enthusiastic problem solver and collaborator
  • Exposure to the financial services, insurance, or healthcare industries
  • Knowledge of Jira, Google Drive, Wrike, and UserVoice
  • Out-of-the-box thinking to capture customers' attention and interest in unique and creative ways
  • On-site amenities such as indoor bike racks, showers, lockers, and gym facilities