Career Center

Program Manager

Location: Bellevue, WA
Posted On: 07/25/2022
Requirement Code: 59760
Requirement Detail

  • Achieves objectives by contributing information and recommending strategies and goals
  • Structure program and project delivery teams to efficiently meeting business requirements
  • Continuously monitor for gaps, inter dependencies, and risks between projects and across the program
  • Takes proactive steps based on available information
  • Conduct appropriate reviews; preparing and completing action plans; implementing production, productivity, quality, and customer service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change
  • Establish and maintain program schedules
  • Manage program/project level resource requirements and capacity plans
  • Define goals, outline approach, and make adjustments to achieve desired delivery
  • Ensure communications meet all stakeholders needs, Client, Partners, and other related team members
  • Coordinate as appropriate for effective reporting and communications regarding progress to plan, barriers, risks, quality indicators, and estimate to complete/burn down information
  • Provide leadership/direction for the program/project team including resource assignments for both company and Client
  • Continuously monitor the scope and manage Client expectations and change orders
  • Financial responsibility and management of program/project cost and related billing
  • Proactively manage escalations
  • Create Project controls such as action item lists, risk logs, issues logs, change control, decision logs
  • An expert in program/project team management including dynamics of virtual teams, matrix reporting relationships, and cross-functional resource identification and allocation
  • Drive operations meetings or other appropriate forums to prospectively manage upcoming milestones, decisions, and plans.

         Ensure meetings have structure and clear purpose and goals; facilitate and drive meetings effectively and communicate decisions and action items to team members and relevant parties outside of the team.

         Ability to make sound hiring decisions within accordance with 3MD Inc. policies and procedures

  • Exercise discretion and independent judgment to ensure the team follows company policies and procedures for change management, incident management, release management, disaster recovery, and security
Management of deliverables and end product, including standard and process definitions; validating and reporting on adherence; developing Key Performance Indicators for the area of expertise; maintaining staff capacity plan; being a team champion and sponsor; providing leadership direction and coaching for project tasks as well as a career development

Bachelor's Degree           

2-7 Years of Experience

  • Excellent project planning, resource alignment, and escalation management capabilities
  • Demonstrated experience in consensus building

         Strong problem-solving skills to proactively identify potential issues, current issues, and development of corrective action plans

         Experience in PowerPoint

         Collaborative team player that can identify personal style differences and manage relationships

         Effective communicator and influencer

         Displays exceptional verbal, written, and listing for understanding skills.  Strong ability to tailor communication style to specific audiences

         Displays ethical work habits every day and in all situations.  Conducts work with uncompromising personal integrity, 'common sense', and a sense of right and wrong - regardless of the situation

         Strong ability to build and maintain rapport and trust by building strong relationships with direct team, leadership, stakeholders, and clients